Patient Resources //
FINANCIAL & Billing Policies
Our physician participates in most insurance plans and we will submit claims to these companies on your behalf.
Since every plan is different, please be sure to check your coverage if you have questions as to what your insurance will cover or pay for.
To enable us to process your bill accurately, we will ask you for your insurance card(s) and check your picture identification each time you visit. This is to ensure that the information we have is correct, and that your plan is current and one in which we participate.
We are obligated by your insurance company to collect co-payments at each visit. This is an insurance company policy. We accept cash, checks, debit cards and all major credit cards. Please make sure that you have your co-pay at the time of your visit.
We will process your medical claims directly to your insurance carrier for you. While we make every effort to resolve insurance issues, please remember that you are ultimately responsible for your insurance benefits, as well as the cost of your health care. You should address and questions or complaints regarding your coverage to your insurance carrier or their agent.
Question about your bill //
Crown Medical Billing
Medical insurance billing can be very complicated and confusing. Our billing team is committed to assisting patients with navigating the complexities of medical insurance. If you have concerns please contact our Billing Advisor at (800) 535-1335, Monday through Friday, from 9:00 a.m. – 5:00 p.m.
All patients are responsible for any co-insurance, deductibles, co-pays and any other non-covered billable services. It is the policy of this office to not waive the charges for any patients or family members.
The policy of this office is to collect co-pays, coinsurance and deductibles from all patients of this office, this includes any family members. Once your insurance company has determined the portion of our bill that you are required to pay, we will mail a statement of your account to you. All accounts are due upon receipt of our statement. If the balance is unpaid after 30 days, a late charge will be applied to the account.
We accept cash (in office only) , checks, debit cards and all major cards. In addition to paying through the mail, credit card information may also be called to the billing office during business hours at (607) 776-3522. Our staff is very knowledgeable and experienced and will make every effort to assist you. Unfortunately, we cannot continue to extend credit to patients who are unwilling to keep their accounts current.
Frequently Asked Insurance & Billing Questions:
What is a deductible?
A deductible is an amount that you are required to pay out of your own pocket up to a certain limit before a higher level of insurance benefit is available to you. Although not everyone has a deductible policy, they are becoming more common. A deductible can be as small as $50 or as large as $5,000 or more.
I have insurance coverage so why did I get a bill?
Please review any bill you receive from us carefully. If you have questions, please call your insurance company or call Crown Medical Billing at (800) 535-1335 Monday through Friday, 9:00 a.m.-5:00 p.m., for assistance.
Participating Health Plans //
- AMERICAN POSTAL WORKERS
- AMERICAN PROGRESSIVE
- BCBS FEDERAL
- BCBS ROCHESTER
- CHILD HEALTH PLUS
- CIGNA MEDICARE ADVANTAGE
- EMPIRE BCBS
- EXCELLUS MEDICARE
- MAIL HANDLERS
- NATIONAL GOVERNMENT SERVICES (MEDICARE)
- NO FAULT
- NOVA HEALTHCARE
- PREFERRED CARE
- SECURE HORIZON
- TODAYS OPTIONS
- TRICARE FOR LIFE
- TRICARE REGION
- UNITED HEALTHCARE MEDICARE
- UNITED HEALTHCARE
- IF YOU HAVE ANOTHER PLAN PLEASE CALL OUR OFFICE.